Last updated: July 2026 · Applies to txb.com.pk
TXB (SMC-PRIVATE) LIMITED ("TXB", "we", "us") is a creative production company registered in Pakistan (NTN: H854666), with its office at Hall on Third Floor, Glamour One Building, Plot No. 171/2-B, Main Tariq Road, Karachi, Pakistan. This policy explains how we handle information collected through our website, txb.com.pk, and through direct inquiries.
When you submit an inquiry through our website, we collect the information you provide: your name, email address, phone number, company name, and the project details you choose to share, including service requirements, budget range, and timeline. We may also collect basic technical information such as browser type and pages visited, used only to keep the website functioning properly.
We use the information you provide to respond to your inquiry, prepare proposals and estimates, deliver contracted services, and maintain our business relationship with you. We do not sell, rent, or trade your personal information to third parties. We do not use your information for unsolicited marketing without your consent.
Inquiry information is retained for as long as necessary to respond to and follow up on your request. Client project records are retained for the duration of the engagement and for a reasonable period afterward for accounting, legal, and archival purposes.
Footage, photography, scripts, brand assets, and other materials shared with us during a project are treated as confidential. We do not publish or reference client work publicly without permission. Portfolio use of completed work is agreed with each client.
We take reasonable technical and organizational measures to protect the information we hold, including access controls on project files and secure storage of client materials.
You may request access to, correction of, or deletion of the personal information we hold about you at any time by contacting us at info@txb.com.pk. We will respond to such requests within a reasonable timeframe.
We may update this policy from time to time. The latest version will always be available on this page, with the date of the most recent revision shown above.
Questions about this policy can be directed to info@txb.com.pk or +92 309-2662637.